Scope

This document will detail the steps in attempt to fix the connection error when trying to connect to a VM on VMWare Work Station Pro even though we can connect to the same VM via the web interface.

Steps

Add the following to the preferences file:

pref.preferWebMKS = "FALSE"
pref.preferWebRemoteDevice = "FALSE"

Below are the preferences location for different systems:

  • Windows: %APPDATA%\VMware\preferences.ini
  • macOS (standard install): ~/Library/Preferences/VMware Remote Console/preferences
  • macOS (App Store install): ~/Library/Containers/com.vmware.vmrc/Data/Library/Preferences/VMware Remote Console/preferences
  • Linux: ~/.vmware/preferences